Your Privacy Matters as Much as Your Wellness Journey

At LuminaraVerdiant Bloom, we understand that true wellness begins with trust. This Privacy Policy details our comprehensive approach to data protection, ensuring your personal information is handled with the utmost care, transparency, and compliance with all applicable laws.

Our Commitment to Your Privacy

Our philosophy at LuminaraVerdiant Bloom is simple: we support your wellness journey without ever compromising your personal information. We believe a secure and private experience is fundamental to achieving your health goals. This commitment underpins every service we offer, from our personalized assessments to our community interactions.

We are transparent about the types of information we collect, which may include details from your wellness assessment, notes from coaching sessions, and interactions within our supportive community platform. This information is exclusively used to enhance our services, provide personalized recommendations tailored to your unique needs, and facilitate robust community features. We strictly limit data sharing with third parties and adhere to rigorous restrictions, particularly concerning affiliate relationships. Our practices are fully compliant with Austin and Texas privacy laws, including considerations for CCPA best practices, to protect your data within our local legal framework.

Have Questions? Contact Us

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Building trust through transparent data practices.

What Information We Collect and How We Use It

We collect anonymous website data such as cookies, analytics, and browsing behavior to understand site performance and user engagement. This allows us to continually improve the functionality and content relevance of our website, ensuring a smooth and intuitive experience for you.
Information from your personalized wellness assessments (health data, lifestyle factors, goals) and coaching sessions (notes, progress tracking) is crucial for developing and refining your tailored wellness program. This data enables us to provide truly personalized recommendations and support your journey effectively.
Contributions within our community forums, such as posts, comments, and member connections, are collected to facilitate the functionality of the platform. This helps foster an environment of shared support and learning among members.
When you make a purchase or subscribe to a service, we collect billing data, transaction records, and information necessary for subscription management. All payment processing is handled through secure, encrypted channels to protect your financial details.

How We Protect Your Information

Your data's security is paramount. We employ a multi-layered approach to safeguard your personal information:

  • Technical Safeguards: We utilize robust encryption, secure servers, and stringent access controls to protect data both in transit and at rest.
  • Administrative Protections: Our staff undergoes regular training on privacy best practices, and access to sensitive data is strictly limited to authorized personnel. Regular internal and external security audits ensure ongoing compliance.
  • Physical Security: Our Austin office location adheres to strict physical security protocols, including secure document handling and device protection measures.
  • HIPAA Compliance: For any health-related information, we meticulously comply with HIPAA regulations, including establishing business associate agreements with any third-party providers where necessary.
  • Incident Response: We have a comprehensive incident response plan, including clear breach notification procedures and rapid remediation processes to address any potential security events swiftly and effectively.
Stylized abstract image of a digital vault or secure network, with connected nodes and glowing lines, symbolizing data encryption and protection. Dominant primary dark green and secondary light blue colors.
Advanced safeguards protect your personal data.

Your Privacy Rights and Choices

We empower you with control over your personal information. You have the right to:

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Access Your Information

View the personal information we hold about you and request data portability. Simply contact us to get started.

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Correct Inaccurate Data

Update any inaccurate information or modify your profile details to ensure your data is always current.

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Request Deletion

Request account closure and data removal in accordance with our retention policies and legal obligations.

We also provide clear opt-out options for marketing communications and data sharing preferences. LuminaraVerdiant Bloom fully recognizes and respects your Texas and Austin-specific privacy rights, upholding all relevant state laws and local compliance requirements.

Manage Your Privacy Settings

Information Sharing and Third Parties

LuminaraVerdiant Bloom engages with trusted third parties to provide certain services. We ensure all partners adhere to the highest privacy standards.

Service Providers

We utilize essential service providers for functions like website hosting, secure payment processing, and email communication services. These partners are carefully vetted and bound by strict confidentiality agreements.

Healthcare Partners (Austin-based)

For integrated care and specialized referrals, we may coordinate with trusted Austin-based healthcare providers. Any information shared is done with explicit consent and always in compliance with HIPAA and relevant privacy laws.

Affiliate Partners

When recommending curated products through our affiliate partnerships, we may use tracking cookies for commission purposes. Your personal purchase information is not directly shared with us, only aggregated, anonymized data for tracking sales attribution.

Legal Requirements & Community Features

We may disclose information when legally required by court orders or law enforcement. Within our community, member interactions, testimonial sharing (with consent), and event coordination may be visible to other members as regulated by your privacy settings.

Privacy Questions and Contact Information

We are here to help you understand our privacy practices. For any questions or concerns, please reach out to our dedicated Privacy Officer.

  • Email: [email protected]
  • Phone: (512) 678-9012 (Ask for Privacy Officer)
  • Mailing Address: LuminaraVerdiant Bloom, Attn: Privacy Officer, 315 Cedar Creek Road, Suite 2B, Austin, TX, 78704, United States
  • Response Timeframe: We acknowledge all inquiries within 2 business days and aim to resolve all concerns within 15 business days.
  • Policy Updates: We will notify you of any significant policy updates by email and clearly track changes on this page. Your continued use of our services after such notices constitutes consent to the updated policy.

Should your concerns not be fully addressed, we have clear escalation procedures, and we will guide you on how to pursue regulatory complaints if needed.